SUPPORT CENTER

We're Here to Help

Need help with your diagnostic software or equipment? Our support team is ready to assist you with any questions or issues.

Frequently Asked Questions

Find answers to common questions about our diagnostic software, licenses, installation and compatibility.

Ask Our Technician

Need technical assistance? Our experts are here to help with installation, setup and troubleshooting.

Live Chat Support

Chat with our support team in real-time and get instant answers to your questions.

Customer Area

Access software updates, drivers, manuals, wiring diagrams and other valuable support resources.

Need Technical Help?

Our technical support team is here to help you troubleshoot software, installation, activation and diagnostic issues.
Software & Installation Support

Get help installing and configuring your diagnostic software with our step-by-step guidance.

Troubleshooting Assistance

We help you identify and resolve issues quickly so you can get back to what matters.

Technical Guidance

Need advice on compatibility, setup or usage? We've got you covered.

QuickSupport

With your permission, our support team can connect to your computer remotely to help diagnose and resolve issues.

01
Contact Us

Tell us what problem you’re experiencing.

02
Get Session Code
Our team will provide you with a session code.
03
Connect & Resolve

Allow our technician to assist you remotely.

Customer Area

Access all the resources you need to keep your diagnostic tools up to date and running at their best.

Software Updates
Diagnostic Drivers
Workshop Manuals
Wiring Diagrams
Technical Bulletins
Support Resources

Still Need Help?

Our support team is ready to assist you. Reach out to us anytime and we’ll get back to you as soon as possible.

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