SUPPORT CENTER
We're Here to Help
Need help with your diagnostic software or equipment? Our support team is ready to assist you with any questions or issues.
Frequently Asked Questions
Find answers to common questions about our diagnostic software, licenses, installation and compatibility.
Ask Our Technician
Need technical assistance? Our experts are here to help with installation, setup and troubleshooting.
Live Chat Support
Chat with our support team in real-time and get instant answers to your questions.
Customer Area
Access software updates, drivers, manuals, wiring diagrams and other valuable support resources.
Need Technical Help?
Software & Installation Support
Get help installing and configuring your diagnostic software with our step-by-step guidance.
Troubleshooting Assistance
We help you identify and resolve issues quickly so you can get back to what matters.
Technical Guidance
Need advice on compatibility, setup or usage? We've got you covered.
QuickSupport
With your permission, our support team can connect to your computer remotely to help diagnose and resolve issues.
Contact Us
Tell us what problem you’re experiencing.
Get Session Code
Connect & Resolve
Allow our technician to assist you remotely.
Customer Area
Access all the resources you need to keep your diagnostic tools up to date and running at their best.
Software Updates
Diagnostic Drivers
Workshop Manuals
Wiring Diagrams
Technical Bulletins
Support Resources
Still Need Help?
Our support team is ready to assist you. Reach out to us anytime and we’ll get back to you as soon as possible.